Dr Vanessa Pinder is committed to complying with the General Data Protection Regulation and the Data Protection Act, 2018. Looking after the personal information you share with us is very important, and we want you to be confident that your personal data is kept safely and securely.
If we make changes to this notice we will notify you by updating it on our website. Dr. Pinder is known as the ‘Data Controller’ of the personal data you provide to us. By Data Controller, this means she determines the purposes and way in which any personal data are, or will be, processed.
We are legally required to keep personal information including:
This data is securely stored within Carebit Limited. For further information on their privacy policy please visit https://www.carebit.co/privacy-policy.
We are permitted by law to collect, use and share your medical information with other medical agencies/health professionals regarding the provision of your medical treatment. We will not sell, distribute or otherwise disclose your information without your consent, unless required or permitted to do so by law. We are fully registered with the Jersey Office of the information Commissioner https://jerseyoic.org/
Dr Pinder also works with suppliers who may make use of cloud and/or hosted technologies. Dr Pinder undertakes data security due diligence on our suppliers and ensure that these suppliers conform to appropriate accreditations.
The way in which we process personal data is governed by data protection law, which includes the Data Protection (Jersey) Law 2018 (the ‘DPJL 2018’), the Data Protection Authority (Jersey) Law 2018 (the ‘Authority Law’) [and,
where relevant, the General Data Protection Regulation (EU) 2016/679 (‘GDPR’)].
We will comply with the data protection principles when gathering and using personal information.
Under data protection legislation, you have various rights in connection with any personal data about you that is
processed by us as data controller. These include rights to:
Further information on those rights can be found on the website of the Jersey Office of the Information
Commissioner: www.jerseyoic.org
If you would like to exercise any of those rights, please call, email or write to us. We are obliged to respond to
your request.
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our website may, from time to time, contain links to and from other websites including the websites of our clients or partners who have provided feedback or testimonials; industry-related websites or networking or social media websites such as LinkedIn and Twitter. If you follow a link to any of these websites, please note that these websites have their own privacy policies and terms of use and we do not accept any responsibility or liability for these policies and terms of use.
Please check these policies before you submit any personal data to these websites.
In the first instance, please contact us directly regarding any questions or concerns relative to your personal data at:
Address: Dr Vanessa Pinder, Jersey General Hospital, The Parade, St. Helier, Jersey JE1 3QS
If you are unhappy with how we have used your personal data or our responses to your questions, you also have the right of complaint to the Jersey Office of the Information Commissioner (JOIC).
JOIC’s address: 2nd Floor, 5 Castle Street, St. Helier, Jersey JE2 3BT
e: enquiries@jerseyoic.org
t: +44 (0) 1534 716530
We reserve the right to modify this notice at any time.
Last updated: February 11, 2025
We require at least 48 hours notice, if you wish to reschedule or cancel your appointment or procedure without charge.
For appointments on a Friday, we must receive notification before 11am on the preceding Wednesday.
For cancellations with less than 24 hours notice or if you do not attend your appointment, a cancellation fee of 100% of the appointment charge at the self-pay rate will be charged.
For cancellations with more than 24 hours notice but less than 48 hours notice, a cancellation fee of 50% of the appointment charge at the self-pay rate will be charged.
Please note that most insurers will not cover a cancellation fee so you would be invoiced directly.
If you have private medical insurance, please contact your insurer before your consultation, to check the terms of your policy, particularly the level and type of outpatient cover you have, including any reimbursement limits on individual consultation fees. Please note that even if someone else is paying your bill or you have private medical insurance, you are responsible for paying any charge which they do not pay.
I am recognised by most of the private medical insurance companies. Please note you are responsible for any fees not covered by your insurer.
Payment is due within 60 days of the invoice or interest charges and court fees may be applied.
Should you need to contact us please e-mail at contact@skindoctor.je